Customer service
Customer service
Customer Service Office
We are the only tourism services company in the Natural Park that has its own facilities. We welcome visitors with everything they need to ensure their experience in the area is perfect. We always provide the right information and accompany our recommendations with informative material, maps, brochures, and other resources that customers can obtain free of charge. In addition, we have a bathroom and sink exclusively for our customers and VisitAlbufera staff.
Prime location in El Saler
Our office is located on the ground floor of a building measuring over 60 m². It is located on the main avenue of the town of El Saler, close to most restaurants and shops. The bike lane that connects to the city of Valencia runs right in front of us, and there is also a metropolitan public bus stop. Thanks to this location, visitors can reach us in several ways. By bike, using the bike lane. By car or public transport, from Valencia in just 20 minutes. Or by private bus, which can stop right outside our door to drop off passengers.
Personalized attention and free materials
At our office, we provide clear and up-to-date tourist information about the Albufera. Our team knows the park well and can advise visitors according to their interests. We recommend boat trips, walking tours, bird watching areas, and other activities. We also provide free maps and guides to help you plan your visit.
Customer Service Office
We are the only tourist services company in the entire Natural Park that has facilities to properly welcome visitors, providing them with all the information they need to make their visit to the area perfect. We always back up our recommendations with informative material about the area, maps, etc., which customers can obtain free of charge. We also have a bathroom and sink exclusively for VisitAlbufera customers and staff. It is a ground floor space of more than 60 m2 located in the best possible location, on the main avenue of the town of El Saler, next to most of the restaurants and shops in the area, opposite the bike lane that comes from the city of Valencia and the metropolitan public bus stop. This location allows visitors to reach us directly by any means of transport: by bicycle on the bike lane, in their own vehicle, by public transport from the center of the city of Valencia (in just 20 minutes and with a frequency of about 30/40 minutes), and also by private bus, as they can park in front of the office and drop off passengers to be welcomed. At our office, we offer clear, comprehensive, and up-to-date tourist information about the Albufera. Our team is ready to advise each visitor on the best routes, activities, and points of interest within the park, adapting to their preferences and interests. Anyone looking for tourist information about the Albufera will find a key reference point here. From boat trips to nature trails and bird watching, we provide visitors with a personalized guide and the best information material. Thanks to our privileged location and the service we provide, we are the ideal place for those who want to start their visit with quality tourist information about the Albufera. In addition, we make it easy to plan your stay with maps, brochures, and practical suggestions that we provide free of charge. VisitAlbufera is much more than just an office: it is a welcome center for tourists seeking guidance and an authentic experience. Here you will receive the best tourist information about the Albufera, with professional and friendly service that will help you enjoy this unique natural space from the very first moment.
Your visit starts here
VisitAlbufera is not just an office. It is a welcome center for those seeking tourist information about the Albufera and wanting to start their visit with confidence. Here you will receive professional, friendly, and personalized service. We will help you enjoy this special natural environment to the fullest. For more information, please contact us.
